Role clarity challenges are often dismissed as interpersonal frictions, when in fact overlapping and duplicative roles result in consistently lower productivity, goal misses, and impaired retention.
We work with clients to transparently clarify roles for key decisions and activities in an organization or department, driven by proven methodologies like the RAPID framework. In a single workshop, we can map out pain points, clarify roles including “decision maker” and “expert input”, and improve employee and executive satisfaction and understanding of their roles and responsibilities.