Having a nimble strategy is meaningless without an organization that can perform it. We will build the accountability required for Agile through interconnected KPIs across the org, cementing them through incentives and governance. We’ll help with talent too, designing the recruiting you need to evolve your org to attract “intrapreneurs”.
SET EFFICIENT INTERFACES FOR SMOOTH OPERATIONS
KPI and accountability design
What Takola Consulting Clients see
Our approach is fast and high impact, and our clients expect nothing less.
Significantly increased role clarity, transparency, metric accountability, and employee satisfaction
Identification of organizational gaps and duplications
Timing: 1-2 months
Engagement phases
Our work is highly accountable. While we work closely with clients to determine collaboratively what the specific needs and deliverables are, typial engagements in the past has included the following:
1. Assessment
- Review of existing org structure, interviews, pain points, bottlenecks, leadership suggestions, market best practices
2. KPI realignment
- “Cascading” KPIs that logically flow from board/CEO to lower levels, driven by conversations, responsibility assessment, activity-based-costing analysis and spans-and-layers benchmarks
- Responsibility refresh in accordance with realigned org, if necessary
3. Governance, accountability, and pulse check processes
- Building of RAPIDs for decision making processes
- Institution of appropriate meeting cadences for accountability (especially for matrixed orgs)
- Scorecard-based “management reviews”, rooted in KPIs
- Institution of team pulse checks